Marco's Pizza

Reviews about Marco's Pizza

• 1 / 5

  By Angle Hunerkoch
  First of all, a genuine thank you to the employee who answered the phone STILL IN TRAINING. I asked the cost of a large thin crust, he apologized for not knowing just yet and said to please hold. I heard him question why no one was there to help him, holler for numerous employees for assistance, and finally a gasp of, Ma'am I'm sorry. I can't get them to help me any. I thanked him for trying, wished him well, and immediately wrote this. I like Marco's pizza. Was glad to know they were just around the corner of my apartment. This new employee deserves better. Still in training, he should be employee of the month. I am disappointed in this matter entirely.
  December 02, 2016
• 1 / 5

  By na val
  Lets set the scene...16 hours of driving, I ask what do you kids want to eat? They yell PIZZA! Perfect nothing better than a small pizza pool party at the hotel for sharing family memories. I call Marco's excited to be the pizza hero. I go to pick it while Mom gets the kids to the pool. 15 minutes they say and reward for a long day of driving is complete. Well that was ripped away from our family and left with a solemn drive back to the hotel with no spoils or road warrior-ing if to show for it. Let's start with the only reason I noticed they hadn't started my order was I heard them say fire a cheesy bread on the fly. I've already been waiting 25 minutes. I told her to forget the cheesy bread it's already 9:30 pm and then they noticed nothing was done and I had already paid, weird that's cool. The only person that actually asked if I had been helped was a delivery guy on his way out he's cool. They couldn't just refund my credit card so it took another 10 minutes to figure out how to refund me cash. Weird. I wasn't going to wait for my whole order to get down since the kids are already starving and losing precious pool pizza party memories. So pretty garbage experience with not much actual work by the staff except complaining about their lives. Fun times.
  November 12, 2016